In a heat wave or a cold snap, homeowners call down the list until someone picks up. Noviqo answers every HVAC call in seconds, books the job, and flags the emergencies.
Live in 7 days · No long-term contract · Works with your existing number
The problem
The first 95-degree week fills your board and floods your line at the same time. Every call that rings out is a service call, or a replacement lead, that a competitor picked up.
A furnace quits at 11pm in January and the homeowner is not waiting until 8am. Whoever answers first gets the repair, and often the eventual system replacement too.
The caller with a 20-year-old system asking about financing is your highest-value lead of the week. If they reach voicemail, that estimate goes to whoever answered.
Hear it on your business
We build a working demo trained on your business in about a minute. Call it and ask what your customers ask.
Paste your website and we'll spin up a demo assistant for your business in seconds.
Prefer to just hear it first?
How it works
Through peak season, after hours, and while your CSR is on the other line. No caller hears voicemail.
Captures the system type, age, and symptoms, books maintenance and repairs into your calendar, and sets up estimates for replacement leads.
Every call ends with a tidy dispatch note so your tech arrives knowing the system, the symptom, and the history.
CO alarms, gas smells, and no-heat calls with vulnerable occupants get flagged and routed to your on-call team immediately.
Built for your trade
Day, night, weekends, and through peak season. When an AC dies in a heat wave, the first company to answer wins the job.
Catches CO, gas, and electrical risks first, gives safe guidance, and flags no-heat/no-AC emergencies, especially with vulnerable occupants, for immediate dispatch.
Gets the system type, age, and brand, the symptoms, and access notes so your tech knows exactly what they are walking into.
Spots aging systems, heat-pump conversions, and financing interest, and books the comfort advisor for the high-ticket jobs.
Common questions
Yes. The assistant introduces itself as an AI dispatcher for your company and stays transparent. What callers remember is that you answered on the first ring in the middle of a heat wave.
It warm-transfers to your team with full context: the system details, the symptoms, and the urgency, so the caller never starts over.
Most companies are live within a week. You forward your existing number, we load your service area, maintenance plans, and dispatch rules.
Yes. It spots aging systems, heat-pump conversions, and financing interest, and books the comfort advisor visit for the high-ticket jobs instead of treating them like a routine repair.
Pricing
Starter
250 minutes included · $0.35/min after
Add-on
Full CRM · +$80/mo
Contacts, pipelines, calendars & texting in one login
Pro
500 minutes included · $0.35/min after
Add-on
Full CRM · +$80/mo
Contacts, pipelines, calendars & texting in one login
CRM-integrated
Full CRM included1,000 minutes included · $0.30/min after
Multi-office / Enterprise
Pooled minutes
Free 7-day trial, no setup fee, cancel anytime.
Trial excludes Custom voice & agent name, Email assistant, Website review & setup (available on subscription).
Also speaks Spanish (plus Portuguese, Italian, French on request), +$50/mo per added language.
Add-ons: HIPAA / BAA and Zero Data Retention, talk to sales.