The 10am rush at the front desk is exactly when new patients call, and a missed call is a patient who books elsewhere. Noviqo answers every call, books the appointment, and never diagnoses.
Live in 7 days · No long-term contract · Works with your existing number
The problem
Checking a patient in, verifying insurance, and answering the phone are three jobs. When they collide, the new-patient call is the one that goes to voicemail.
A cracked tooth on Saturday night does not wait until Monday. The practice that answers, reassures, and books the first slot wins that patient, often for years.
Your phones are dark an hour a day and every long weekend. Those quiet windows are when working patients finally have time to call.
Hear it on your business
We build a working demo trained on your business in about a minute. Call it and ask what your customers ask.
Paste your website and we'll spin up a demo assistant for your business in seconds.
Prefer to just hear it first?
How it works
During the morning rush, over lunch, after hours, and on holidays. Every caller reaches a warm, professional voice.
Captures the reason for the visit, whether the caller is a new or existing patient, and their insurance carrier, then books the right appointment type.
Every call ends with a tidy note using only the minimum necessary information, so your team starts the day with a booked schedule, not a voicemail queue.
Breathing, bleeding, and trauma red flags are pointed to emergency care immediately, and urgent dental cases get flagged for same-day attention.
Built for your trade
Answers day, night, lunch, and after hours, so a busy front desk never loses a new-patient or emergency call.
Screens for breathing, bleeding, and trauma red flags and points to the ER, flags urgent cases same-day, and never diagnoses.
Captures the carrier, explains that verification is not a guarantee, and books the right appointment type for new or existing patients.
Sends a clean summary of every call with a minimum-necessary mindset. BAA available for live patient workflows.
Common questions
Yes. The assistant introduces itself as an AI patient concierge for your practice and stays transparent. Patients get a warm, immediate answer instead of a hold queue or voicemail.
It warm-transfers to your front desk with the context it already gathered, so the patient never has to re-explain. Clinical questions are always deferred to your team.
Most practices are live within a week. You forward your existing number, we load your appointment types, hours, and insurance basics.
The assistant never diagnoses, works with a minimum-necessary mindset on every call, and a BAA is available for live patient workflows.
Pricing
Starter
250 minutes included · $0.35/min after
Add-on
Full CRM · +$80/mo
Contacts, pipelines, calendars & texting in one login
Pro
500 minutes included · $0.35/min after
Add-on
Full CRM · +$80/mo
Contacts, pipelines, calendars & texting in one login
CRM-integrated
Full CRM included1,000 minutes included · $0.30/min after
Multi-office / Enterprise
Pooled minutes
Free 7-day trial, no setup fee, cancel anytime.
Trial excludes Custom voice & agent name, Email assistant, Website review & setup (available on subscription).
Also speaks Spanish (plus Portuguese, Italian, French on request), +$50/mo per added language.
Add-ons: HIPAA / BAA and Zero Data Retention, talk to sales.
HIPAA-aware by design: the assistant never diagnoses, handles calls with a minimum-necessary mindset, and a BAA is available for live patient workflows.